Timeous response and reaction

<p>I have a vehicle finance by Absa and 3 months ago Absa debited me for short term insurance. I received communication from the bank that I have no insurance for my vehicle as I have not sent confirmation of my existing insurance. I communicated this to the bank and informed them that I have had no communication from the bank to this regard. I was promtly responded to and the matter was resloved in 4 days and was also refunded.</p> <p>I want to thank Absa for thier professionalism in dealing with this matter!!!</p>