BH
Beverley H
1 reviews | Active since Dec 2014
25 Apr 2025, 15:10
TIME FOR CHANGE
Please can I talk to someone with some logical sense!!!!!
I have been using my current card linked to my current account daily. Taping for under R500 without entering pin or selected account. No issues, now today when transactions are declined I am told it is because it is linked to another account - savings - which I hardly use. When I question why? because never been an issue before, and now it is, something has changed their side. She vehemently denies it and tries to tell me I have linked it ..... I swear I get more satisfaction bashing my head against a brick wall then dealing with these idiots and I have been banking with them for over 40 years!!! Time for change.
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Absa's replyOfficial
25 Apr 2025, 18:53Dear Beverley Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4. Kind regards,Group Customer CareVanessa Crowe
Best regards,
Absa's reply25 Apr 2025, 18:53
Official
Dear Beverley Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4. Kind regards,Group Customer CareVanessa Crowe
Best regards,