MS
Marc S
1 reviews | Active since Jul 2011
27 May 2026, 08:09
Three requests ignored
Hi …… I have asked my “Private Banker” three time to help with credit card renewal. I don’t live SA currently so needed his assistance. In this light I’ve asked three time for a quote to have the new card courier to me. And nothing ……!!! A professional providing a professional service and I can’t get a request filled after three email requests.
Poor show ABSA!!!!
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Replies (1)
Absa's replyOfficial
27 May 2026, 11:21Dear Customer
Thank you for bringing this matter to our attention and we apologise for the inconvenience caused, your reference number is C-***4.
Kindly provide us with your ID number and the account number to log a formal complaint for investigation and resolution.
We would also appreciate to know the country that you are at, the full address for a quote.
I am looking forward to your response. Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Thank you for bringing this matter to our attention and we apologise for the inconvenience caused, your reference number is C-***4.
Kindly provide us with your ID number and the account number to log a formal complaint for investigation and resolution.
We would also appreciate to know the country that you are at, the full address for a quote.
I am looking forward to your response. Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Best regards,
Absa's reply27 May 2026, 11:21
Official
Dear Customer
Thank you for bringing this matter to our attention and we apologise for the inconvenience caused, your reference number is C-***4.
Kindly provide us with your ID number and the account number to log a formal complaint for investigation and resolution.
We would also appreciate to know the country that you are at, the full address for a quote.
I am looking forward to your response. Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Thank you for bringing this matter to our attention and we apologise for the inconvenience caused, your reference number is C-***4.
Kindly provide us with your ID number and the account number to log a formal complaint for investigation and resolution.
We would also appreciate to know the country that you are at, the full address for a quote.
I am looking forward to your response. Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Best regards,