PL
Paseka L
1 reviews | Active since Oct 2018
16 Apr 2023, 04:01
Three different ATMs not working every time
I found this very offensive and disrespect by Absa Bank.Im staying in Winnie Mandela Tembisa everytime when I go to 3 different ATMs they are out of service namely Tswelopele Engen garage, Clayville Total garage and Clayville plaza. I walk to those different places and find all ATMs out of service every time.I don't know is it because this services are used by Black people most of the time that's the reason why they are never been attended to.I have never found a Absa ATM not working at Randburg and at Roodepoort.Im deeply affected by this and it happens almost every month.As a black man I honestly feel not respect and appreciated by the bank
Helpful (0)
Replies (2)0
Replies (2)
Absa's replyOfficial
17 Apr 2023, 10:04Dear Paseka Landane Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***3 Kind regards,Group Customer CareRezona Louw
Best regards,
Absa's reply17 Apr 2023, 10:04
Official
Dear Paseka Landane Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***3 Kind regards,Group Customer CareRezona Louw
Best regards,
Absa's replyOfficial
19 Apr 2023, 12:04Dear Paseka Landane
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***3.
Kindly provide our office with the ATM numbers for these specific ATM's , to refer the complaint to the relevant service departments.
Kind regards,Group Customer CareRezona Louw
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***3.
Kindly provide our office with the ATM numbers for these specific ATM's , to refer the complaint to the relevant service departments.
Kind regards,Group Customer CareRezona Louw
Best regards,
Absa's reply19 Apr 2023, 12:04
Official
Dear Paseka Landane
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***3.
Kindly provide our office with the ATM numbers for these specific ATM's , to refer the complaint to the relevant service departments.
Kind regards,Group Customer CareRezona Louw
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***3.
Kindly provide our office with the ATM numbers for these specific ATM's , to refer the complaint to the relevant service departments.
Kind regards,Group Customer CareRezona Louw
Best regards,