AH
Anro H
1 reviews | Active since Nov 2019
13 Sept 2023, 10:49
Threatening instead of asking
Where do you get off phoning clients threatening them that you will add cover they do not want if they don't give you information that you already have on record? Because of this interaction I am canceling all other products with your company
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Absa's replyOfficial
13 Sept 2023, 12:47Dear Anro Halgryn Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***0 Kind regards,Group Customer CareRezona Louw
Best regards,
Absa's reply13 Sept 2023, 12:47
Official
Dear Anro Halgryn Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***0 Kind regards,Group Customer CareRezona Louw
Best regards,