tM
thandeka M

1 reviews | Active since Jun 2011

08 Aug 2015, 13:01

Threatened to take car insurance

Received a call on Wednesday from an absa vehicle agent threatening me to provide them with proof of my car insurance or else they will take an absa insurance on my behalf and deduct money from my account. They never asked me if I can afford it or not. They dont care if I go through the whole month hungry as long as they debit my account for insurance that I can't afford . I have never been behind with my vehicle payments and its highly annoying and aggravating for me that absa is treating me like a piece of ****. I know you do own the car that I'm driving but that gives you no right to threaten me like that . I CAN NOT AFFORD INSURANCE . .if that's a problem by all means come and take your damn car and refund me my money. If you so concerned about this how about you pay that insurance for me? I cannot afford it And you can't make me pay for it.I dd have an insurance but was forced to cancel for OBVIOUS reasons.<br> <br> I'm actually sick of ABSA, you treat your loyal clients like fugitives that makes me wonder how you treat your disloyal Clients, you must be cutting off their heads due to non paymen .I have 3 families to support and don't need more financial stress

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Replies (1)
Absa
Absa's reply11 Aug 2015, 12:34
Official
Hello miss123,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd