Thoroughly disgusted by their non existent client service will most definitely never become a client of theirs.

I am not an ABSA CLIENT, however I received a sms notification of an

“Absa Alert – purchase of R12900 from ABSA account ref *** Transaction dispute *** “ at 08H00 yesterday morning.

The number it was sent from is +***

I then received the identical message as shown above at 09H27 the same morning.

The number the second sms originated from is +*** different number same details.

I tried to contact your ***** hotline on ***. Apart from a canned message, and choosing option 2, I was simply left hanging.

I tried to contact the Absa ***** Line again choosing option 1 and again, simply left hanging.

I also sent in this information to your absa email address - to date again ,absolutely NO response

This is information that should enable ABSA to track and trace where these calls originate from, but it is useless if ABSA does not bother to take the calls.

Also it is indicative that ABSA appears to have had their database hacked – not a reassuring thought.

I feel for any absa client who tries to deal with this poor excuse for a bank. It seems that once they have your money, they don't give a jot for their clients at all.