sH
shocked H
1 reviews | Active since Jul 2012
23 Jun 2020, 09:04
This is urgent
I have send an email to Absa last week and is still awaiting feedback. Is there nobody in Absa who is attending to this mailbox. Please this matter is urgent. Email was sent to ***1
Can someone please revert back to me urgently.
Helpful (0)
Replies (3)0
Replies (3)Absa's replyOfficial
23 Jun 2020, 10:52Dear Shocked
Thank you for bringing this matter to our attention. Kindly provide us with the details of your complaint as well as your expectations to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with the details of your complaint as well as your expectations to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Best regards,
Absa's reply23 Jun 2020, 10:52
Official
Dear Shocked
Thank you for bringing this matter to our attention. Kindly provide us with the details of your complaint as well as your expectations to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with the details of your complaint as well as your expectations to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Best regards,
sH
I am writing this motivation on behalf of myself
Firstly thank you so much for approving my bond for the amount of R***
My bond was done through a mortgage originator at better bond
The covid-19 has left a dampen on most of every person in our country. I personally have felt this effect as I have been trying to secure the balance of this deposit as the banks lending criteria had changed , and they are strict because of the covid-19.Had it not been for Covid they said they would have granted me the loan .
So my reason for this email is to plead with you for a 90% bond. I know that my itC scoring is not as it should be , but as you may see i have sorted it out to a point where i don't really have any debt.The atlas
I am a single mom with two teenage daughters. I sold my home and sorted out all my debt and used what I had left as a deposit for this home. On a single income this was the only way of securing a property. As per Absa my affordability is not an issue and this is true as i work extremely hard at writing my own cheque.It is my ITC scoring which is improving now as i have cleared all judgements in January.I am in a one bedroom cottage at the moment and I am paying someone else's bond. This money could go to my own property. The space is extremely small
I really am asking you to please please help me. I am able to afford a 90 5 bond repayment . The new home also has a cottage which is extra income..
This reason I am asking for your help is merely to help me have a home . i am so stressed out as i have sold my home and do not have a home now
Please assist me with a 90% bond as the monies the attorneys have as a deposit will be enough to cover the deposit and bond costs
I am really at your mercy and am extremely grateful for you help thus far
Please assist me in this matter.Please.
RegardsShaquile *** number to contact me on or ***
shocked H's updateReviewer Update
23 Jun 2020, 14:48I am writing this motivation on behalf of myself
Firstly thank you so much for approving my bond for the amount of R***
My bond was done through a mortgage originator at better bond
The covid-19 has left a dampen on most of every person in our country. I personally have felt this effect as I have been trying to secure the balance of this deposit as the banks lending criteria had changed , and they are strict because of the covid-19.Had it not been for Covid they said they would have granted me the loan .
So my reason for this email is to plead with you for a 90% bond. I know that my itC scoring is not as it should be , but as you may see i have sorted it out to a point where i don't really have any debt.The atlas
I am a single mom with two teenage daughters. I sold my home and sorted out all my debt and used what I had left as a deposit for this home. On a single income this was the only way of securing a property. As per Absa my affordability is not an issue and this is true as i work extremely hard at writing my own cheque.It is my ITC scoring which is improving now as i have cleared all judgements in January.I am in a one bedroom cottage at the moment and I am paying someone else's bond. This money could go to my own property. The space is extremely small
I really am asking you to please please help me. I am able to afford a 90 5 bond repayment . The new home also has a cottage which is extra income..
This reason I am asking for your help is merely to help me have a home . i am so stressed out as i have sold my home and do not have a home now
Please assist me with a 90% bond as the monies the attorneys have as a deposit will be enough to cover the deposit and bond costs
I am really at your mercy and am extremely grateful for you help thus far
Please assist me in this matter.Please.
RegardsShaquile *** number to contact me on or ***
sH
shocked H's update23 Jun 2020, 14:48
Reviewer Update
I am writing this motivation on behalf of myself
Firstly thank you so much for approving my bond for the amount of R***
My bond was done through a mortgage originator at better bond
The covid-19 has left a dampen on most of every person in our country. I personally have felt this effect as I have been trying to secure the balance of this deposit as the banks lending criteria had changed , and they are strict because of the covid-19.Had it not been for Covid they said they would have granted me the loan .
So my reason for this email is to plead with you for a 90% bond. I know that my itC scoring is not as it should be , but as you may see i have sorted it out to a point where i don't really have any debt.The atlas
I am a single mom with two teenage daughters. I sold my home and sorted out all my debt and used what I had left as a deposit for this home. On a single income this was the only way of securing a property. As per Absa my affordability is not an issue and this is true as i work extremely hard at writing my own cheque.It is my ITC scoring which is improving now as i have cleared all judgements in January.I am in a one bedroom cottage at the moment and I am paying someone else's bond. This money could go to my own property. The space is extremely small
I really am asking you to please please help me. I am able to afford a 90 5 bond repayment . The new home also has a cottage which is extra income..
This reason I am asking for your help is merely to help me have a home . i am so stressed out as i have sold my home and do not have a home now
Please assist me with a 90% bond as the monies the attorneys have as a deposit will be enough to cover the deposit and bond costs
I am really at your mercy and am extremely grateful for you help thus far
Please assist me in this matter.Please.
RegardsShaquile *** number to contact me on or ***
Absa's replyOfficial
23 Jun 2020, 16:08Dear Shocked
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Best regards,
Absa's reply23 Jun 2020, 16:08
Official
Dear Shocked
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Best regards,
