BJ
Bianca J
1 reviews | Active since Oct 2012
04 Jan 2016, 15:20
This is the worst bank to deal with.
Today, the 5January 16,I went to the Absa Greenstone branch as its the closest to me to have debit orders reversed that shouldn't have gone off my account on the 28 Dec 2015,one for R500 and R658.73 from Real people. <br> <br> The branch service pathetic there was one guy trying to help everyone kept telling me hes coming back to tell me which queue to go to and it didn't happen, after thirty minutes of this I walked out and called the call centre, the person that took my call didn't even pronounce his name properly and instead of assisting says he can't help.This is not the first time I have had a problem with absa and if my complaint isnt correctly dealt with I will take my banking elsewhere.
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Replies (1)0
Replies (1)Absa's replyOfficial
05 Jan 2016, 11:00Hello Monstab,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Absa's reply05 Jan 2016, 11:00
Official
Hello Monstab,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
