LB
Linda B
1 reviews | Active since Dec 2024
27 Feb 2026, 10:05
this is ridicoulous
Once again I made payment to Y E attorneys and was debited a journal of R4083.54 after I made R300 payment. return my money and stop this deduction happening without my approval.
Helpful (0)
Replies (13)0
Replies (13)
Absa's replyOfficial
27 Feb 2026, 11:50Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology.Your reference number is C-***2.I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. I am looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply27 Feb 2026, 11:50
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology.Your reference number is C-***2.I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. I am looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
LB
Linda B's updateReviewer Update
27 Feb 2026, 14:38Nthabiseng I want my money in my account by end of today I refuse to wait until the 6th of next month.
LB
Linda B's update27 Feb 2026, 14:38
Reviewer Update
Nthabiseng I want my money in my account by end of today I refuse to wait until the 6th of next month.
Absa's replyOfficial
27 Feb 2026, 15:04Dear Linda
We request that you give the team some time to investigate what the funds were taken from your account.
Should feedback be provided before the 06th, we will gladly come back to you.
We request that you give the team some time to investigate what the funds were taken from your account.
Should feedback be provided before the 06th, we will gladly come back to you.
Best regards,
Absa's reply27 Feb 2026, 15:04
Official
Dear Linda
We request that you give the team some time to investigate what the funds were taken from your account.
Should feedback be provided before the 06th, we will gladly come back to you.
We request that you give the team some time to investigate what the funds were taken from your account.
Should feedback be provided before the 06th, we will gladly come back to you.
Best regards,
LB
Linda B's updateReviewer Update
27 Feb 2026, 15:13Nthabiseng I want my money in my account by Monday morning. It is not my problem that ypu guys make the same error monthly.
LB
Linda B's update27 Feb 2026, 15:13
Reviewer Update
Nthabiseng I want my money in my account by Monday morning. It is not my problem that ypu guys make the same error monthly.
Absa's replyOfficial
27 Feb 2026, 16:08Alright, thank you
Best regards,
Absa's reply27 Feb 2026, 16:08
Official
Alright, thank you
Best regards,
LB
Linda B's updateReviewer Update
03 Mar 2026, 15:11Nthabiseng I see your email trying to pin the blame on myself with YE attorneys. I've made arrangements and have never skipped a payment I even send them proof of payment on whatsapp where they even thank me for my payment. So I need you guys in future yo verify if there is a R300 payment that has been made every 25th of the month before deducting money with no sms or even looking into the matter. Fix ypur team lady.
LB
Linda B's update03 Mar 2026, 15:11
Reviewer Update
Nthabiseng I see your email trying to pin the blame on myself with YE attorneys. I've made arrangements and have never skipped a payment I even send them proof of payment on whatsapp where they even thank me for my payment. So I need you guys in future yo verify if there is a R300 payment that has been made every 25th of the month before deducting money with no sms or even looking into the matter. Fix ypur team lady.
Absa's replyOfficial
03 Mar 2026, 16:36Dear customer
I will engage with the team.
I will engage with the team.
Best regards,
Absa's reply03 Mar 2026, 16:36
Official
Dear customer
I will engage with the team.
I will engage with the team.
Best regards,
LB
Linda B's updateReviewer Update
05 Mar 2026, 14:36Nthabiseng I was called yesterday by an agent asking me when to debit and the amount for YE attorneys, now you have them calling and being rude, where they go as far as hanging up. I made myself clear, I want no communication with them,their agents are very rude even on WhatsApp. I refuse to be disrespected by anyone.
LB
Linda B's update05 Mar 2026, 14:36
Reviewer Update
Nthabiseng I was called yesterday by an agent asking me when to debit and the amount for YE attorneys, now you have them calling and being rude, where they go as far as hanging up. I made myself clear, I want no communication with them,their agents are very rude even on WhatsApp. I refuse to be disrespected by anyone.
Absa's replyOfficial
05 Mar 2026, 15:24Dear Linda
There is a debt involved and therefore the debt collectors will be calling you.
There is a debt involved and therefore the debt collectors will be calling you.
Best regards,
Absa's reply05 Mar 2026, 15:24
Official
Dear Linda
There is a debt involved and therefore the debt collectors will be calling you.
There is a debt involved and therefore the debt collectors will be calling you.
Best regards,
LB
Linda B's updateReviewer Update
05 Mar 2026, 21:32That was not the conversation had on Wednesday afternoon sort your team out. Or im changing banks in the next 2 weeks
LB
Linda B's update05 Mar 2026, 21:32
Reviewer Update
That was not the conversation had on Wednesday afternoon sort your team out. Or im changing banks in the next 2 weeks
Absa's replyOfficial
06 Mar 2026, 10:06Dear Linda
Please note that if there is no debit order in place then the funds will be taken from your account because you are still owing us and you will be doing the same exercise of asking for a refund.
Please note that if there is no debit order in place then the funds will be taken from your account because you are still owing us and you will be doing the same exercise of asking for a refund.
Best regards,
Absa's reply06 Mar 2026, 10:06
Official
Dear Linda
Please note that if there is no debit order in place then the funds will be taken from your account because you are still owing us and you will be doing the same exercise of asking for a refund.
Please note that if there is no debit order in place then the funds will be taken from your account because you are still owing us and you will be doing the same exercise of asking for a refund.
Best regards,
LB
Linda B's updateReviewer Update
11 Mar 2026, 15:47I would like to say thank you to Sandra Buthelezi, she called and made sure I was heard, she was so sweet from the moment. Honestly thank Samdra I did not leave absa because I was out. Well done Sandra.
LB
Linda B's update11 Mar 2026, 15:47
Reviewer Update
I would like to say thank you to Sandra Buthelezi, she called and made sure I was heard, she was so sweet from the moment. Honestly thank Samdra I did not leave absa because I was out. Well done Sandra.
Absa's replyOfficial
11 Mar 2026, 16:47Dear Client It is indeed pleasing to receive complimentary remarks about the staff that has given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Best regards,
Absa's reply11 Mar 2026, 16:47
Official
Dear Client It is indeed pleasing to receive complimentary remarks about the staff that has given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Best regards,