GL
Gillian L

1 reviews | Active since Mar 2011

11 Jul 2018, 15:08

This is not on ABSA.

How on earth are people still banking with ABSA? Being under debt review and therefore a hold is placed on the account - understandable. Being unable to draw monies erroneously deposited - NOT! After numerous calls, time and all the unnecessary hassle - still unable to figure out why I have to call the debt counsellor, who then in turn must phone my client - to confirm that this is payment for work done. How embarrassing for me to then have to face my customer, This is not on ABSA.

0
Replies (1)
Absa
Absa's reply12 Jul 2018, 16:09
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd