MS
Mark S
1 reviews | Active since Mar 2019
15 Apr 2020, 13:38
This is not a bank but rather a DO AS WE PLEASE TO UPSET OUR CUSTOMERS
The worst bank in the world after my accounts and cell phone banking were closed down due to me making a R500 cash send on my PC and getting 3 messages on my cell phone app to "ACCEPT" Which I did !!!!!! My account is still closed after numerous calls and over an hour of waiting
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Absa's replyOfficial
15 Apr 2020, 17:27Dear Mark
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically
Kind regards,
Lebogang Mashiane
Group Customer Care
Absa's reply15 Apr 2020, 17:27
Official
Dear Mark
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically
Kind regards,
Lebogang Mashiane
Group Customer Care