Third complaint on Absa

This is my third complaint to Absa about the same issue which continues to only be fixed temporarily. Please ensure that this is fixed completely before resolving my complaint as this is becoming time consuming to have to log a complaint this often on the same issue.

I haven't been getting any rewards for swiping my card at a sasol, checkers or any of the selected partners. It seems as if a complaint needs to be logged each time I need to have the funds allocated to me as this is the third time its been happening and yet I'm still being billed by absa monthly. Please refund all deductions for the absa rewards of this cannot be resolved.