Think twice before you join this bank!

Dear Absa, Please stop wasting your time and money to advertise new products and services, Honestly if I knew what I know now ,I would have never in a 100 years have ever joined your bank.

You should consider updating your slogan to,If anything goes wrong its our customers fault.

On the 20th of November I received a message on my ABSA app to authorize a payment,I immediately pressed declined and ABSA sent me a Whatsapp stating that they have detected ***** on my account and that I should respond Y/N if the transaction was *****.

I then immediately pressed Yes and an ABSA ***** consultant phoned me,They opened my case and I phoned back the next day asking them why the transaction was no longer on peding,but went of my Bank Account. Sad to say the cosultant just said the investigators are busy with it,once again showing ABSA's lack to prevent my ****** Money from leaving my account. So fast forward after numerous follow ups and almost two months later,they cant refund my money as they say I approved the message,which I did not do.

Furthermore due to the massive rain we had my house roof leaked,Guess what Absa declinded the claim as they say lack of Maintenance eventhough there assessors assessed the property a few months ago as they gave us a bond on it.

GUYS DONT TAKE ANY CREDIT CARDS OR MOVE YOUR PERSONAL MONEY TO ABSA as it is not SAFE.