WvdM
Wilma van der Merwe

1 reviews | Active since Jan 2018

23 Jan 2018, 13:26

Think twice before you insure with Absa HOC

We are very disappointed Absa clients. Our claim to Absa HOC has been raised on 10 October 2017. Some work was done, but not completed. Don't expect them to replace all your bathroom tiles when it is no longer available. They are only prepared to replace the broken tiles with the closest match, leaving your bathroom in a worse state than before the damage. We have contacted Absa Claims department, Digicall, Absa Private Bank and Absa Actionline on numerous occasions, but received absolutely no response. Think twice before you ensure with Absa HOC.

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Replies (1)
Absa
Absa's reply24 Jan 2018, 12:07
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd