LJ
Lenrou J
1 reviews | Active since Oct 2022
25 Jul 2025, 11:16
Think twice before buying travel tickets on the Absa rewards platform
The Absa travel rewards is an absolute disgrace. As an ultimate banker in the Absa system and rewards member I got notified that when I buy my travel tickets through the Absa rewards platform I can get up tot 30% cashback. It has been two months now of emails back and forth and still NO ANSWER of why I have not received any of the benefit THEY PROMISED on their platform. PLEASE THINK TWICE BEFORE USING THE ABSA REWARDS PLATFORM TO BUY YOUR TRAVEL TICKETS!
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Absa's replyOfficial
25 Jul 2025, 14:25Dear Lenrou
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***9.
Kind regards,
Group Customer Care
Vanessa Crowe
Absa's reply25 Jul 2025, 14:25
Official
Dear Lenrou
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***9.
Kind regards,
Group Customer Care
Vanessa Crowe