ID
Isaac D
1 reviews | Active since Jul 2013
25 Jul 2024, 14:30
Think before you take our money.
How can you take R12000? How must I support my family. I mean the money you left in the account is literally money for the bond which is under your Bank. I had an arrangement for R1000 but you still gone ahead and took the R12000. If I could afford to pay the arrears then I would but I cannot. I made an arrangement. In this difficult time you option to leave your clients bank account empty. Please review the Manual Journal processed on my account.
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Absa's replyOfficial
25 Jul 2024, 17:59Dear Isaac Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9. Kind regards,Vanessa CroweGroup Customer Care
Absa's reply25 Jul 2024, 17:59
Official
Dear Isaac Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9. Kind regards,Vanessa CroweGroup Customer Care