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Last weekend, I withdrew an amount from at ATM, received an SMS to say that the transaction had gone through, but the ATM did not dispense the amount. <br> <br> I've been to Brooklyn branch and laid an formal enquiry and have waited a week and still haven't received any communication regarding the return of lost funds to my account. <br> <br> I have phoned the helplines and had calls dropped in my ear. As a student I will strongly take this into account whether or not I choose to bank with ABSA in the future. <br> <br> Clearly they do not care when money goes missing due to their own processes. I've also tried dealing with Greenstone branch, who I would never recommend because of the excuses and incompetence I've dealt with.