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ABSA credit card decision are bunch of *******.

I have been requesting a cancellation on my credit card for over a year. Every time I speak to someone I am always promised that I will get a call back and up until now still nothing.

I am charged a fee of R55 every month which I am expected to pay on time every month but ABSA can not honor their promise on 1 call back.

My account has now been handed over due to non payment of R55 but you cannot get hold of anybody to cancel the damn thing.

In a situation like this who do I hand ABSA over for not assisting in cancelling my account that has been requested for 1 year now???

I’m so sick and tired of this disgusting service from ABSA and all the empty promises. Instead of employing people to hand over account how about you employ competent people who will actually ASSIST clients instead of making us look bad for your complete lack of service.

I will NOT maybe any payments to anybody until I have confirmation on writing that my account will be closed.

Your service is disgusting and you should be absolutely ashamed of your business ethics and *********** staff