ME
Maryke E

1 reviews | Active since Nov 2019

26 Nov 2019, 10:13

*****, ISELA, *****.... DEBIETORDERS

DONE..... DO YOU KNOW TAKING A DEBIT ORDER FROM MY ACCOUNT WITHOUT MY KNOWLEDGE OR PERMISSION IS AGAINST THE LAW???? AND STILL YOU ***** MY MONEY Earlier this year, when the High Court ruled that such practices are *******. Please see: http://www.derebus.org.za/high-court-rules-that-the-common-law-principle-of-set-off-is-not-applicable-to-debts-arising-from-credit-agreements-regulated-by-the-nca/

In summary: Banks are, by law, no longer allowed to deduct money from your account without a.) your consent, and b.) without you agreeing to an amount that you are able to afford.

All of these "Journal Debit RCCS BOS J" deductions are ********, unless you have given your consent.

NOW this is the second time you do this and I have told you before... but no you ***** money from your clients... and then let them run around after their own tail never to see any results... I am not going to waste my life again being chased around or listen to the pathetic lies like the system does it by itself ... u are funny and Im not stupid... *****S *****S *****S ISELA.... JUST DEBIT ACCOUNTS WERE YOU WANT TO

0
Replies (3)
Absa
Absa's reply26 Nov 2019, 11:33
Official

Dear Maryke

Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback via email or making contact with you telephonically.

Regards
 Lebogang Mashiane 
 Specialist Case Manager
 Customer Value Management 

ME
Maryke E's update28 Nov 2019, 11:17
Reviewer Update
TALK IS CHEAP....
ACTIONS SPEAK LOUDER THAN WORDS...
Absa
Absa's reply28 Nov 2019, 17:28
Official
Dear Maryke With reference to the above and more specifically your complaint addressed to the Social Media department. Please accept our sincere apology on any inconvenience caused and the delay in resolving the matter.

Please note that feedback has been provided to you personal e-mail address. 

Regards
 Lebogang Mashiane 
 Specialist Case Manager
 Customer Value Managemen