1 reviews | Active since Aug 2011
They say 3rd time lucky
Well I just want to say thank You to Annemarie from the Secunda branch how sorted out the previous issue with the help of another lady.<br> <br> So I went today and wanted to do a purchase at Contempo for R2099 so I give my card that I want to pay with and what happen...DECLINE so I was so cross I started boiling. So well I will take my other card and guess what DECLINE again...<br> <br> I went into the bank to go see Annemarie but she is on training. I went to the ATM to go draw the money and first transaction I do say Limit exceeded so now I notice after they transfer the one profile to the new card everything reset. I don't know how many times I need to go into the bank to sort out come backs.<br> <br> If this is the service with ABSA I do not want to do business with them anymore. And I just feel the client isn't important to them. So I will look around for a new bank that will be willing to assist with all the things that I need and do not need to go into the bank to sort out all my issues.
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
