They make it impossible to bank with them

Been trying to update my FICA stuff with ABSA (upon the threat of having my account locked) since the 21st of September 2015.<br> I have been there numerous times, and every time they tell me their system if offline. So, finally today -when I was told that again -I decided to transfer all my funds to another bank and close my account. Now, despite ABSA having wasted so much of my time already -I have to fill in a bunch of stuff and wait in a ridiculous queue again just to do this.<br> ABSA, please close my account! Your service is horrible, your fees are ridiculous, your queues are unbearable and you make it impossible for me to bank with you.<br> I know you will probably try to ***** more of my hard-earned money with ridiculous fees and stuff, but please just let me know how much of my money you want to ***** so that I can leave you behind as the bad memory that you are.