They don’t want to pay

Absa ran a competition in February and I was selected a 1 of the winners , this people are failing to payout my prize I have heard the same story for the past couple of weeks which is ‘’ ‪Hi Tebogo, we sincerely apologise for the inconvenience caused, We understand how frustrating this must be for you. Kindly note that our team is working to resolve this issue and make payouts to the winners who have still net yet received their prizes.‬‘’

To Absa you ran I Competition, I entered and you selected me as a winner now it is fair to pay me what is due to me . It almost 2 months now.