SM
Sikhu M

1 reviews | Active since Jan 2016

26 Jan 2016, 09:20

They dont answe calls

what is the point of having a call center if they never answer calls? i have been on line for over a hour waiting to report ***** on my account...All i get is all our agents are currently busy...for over an HOUR really?? or is this number *** not working??? this is frustrating and unacceptable....

0
Replies (1)
Absa
Absa's reply26 Jan 2016, 13:07
Official
Hello Sikhu81,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd