TM
Tebogo M

1 reviews | Active since Sept 2011

03 Dec 2015, 13:43

they don't want to release my money

I regret the day I went back to Absa thinking that they have better principles to customer. This year I went to Absa to open a savings account that I could just save money in and transfer it for school fees in December. Now its december I go to Absa to open an internet banking . Then they tell me that the account I have is true save I can't do transfers and swiping. I then asked them to transfer the whole amount to my fnb account. They did that. That was on tuesday morning. Today the money is still not in. I went to the bank and I'm taken from corner to corner.I'm now send to a different branch. I'm here as we speak and thers no assistance because consultants are not working and thers Que. It doesn't look like there's a supervisor to keep them busy. School fees is due tomoro.and thers no assistance at absa

0
Replies (1)
Absa
Absa's reply04 Dec 2015, 08:49
Official
Hello ***T,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd