1 reviews | Active since Apr 2017

20 Jul 2017, 13:31

They don't want their money

<p>I want to settle my virgin money card. Your debt review dept is all cloak and dagger. They won't tell me the settlement value and they don't want to even give me a discount to settle. So virgin money u wantR200 a month instead of me paying my account off. How silly. U the first company that doesn't have a plan when it comes to settlement. I will happily pay u the bare amount as u do t want the full amount. Call me on ********** 699 when u know what u want. U have a stupid call center and they are lost when u talk to them </p>

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Replies (1)
Absa
Absa's reply20 Jul 2017, 14:38
Official

Hi there pooventhree-reggie

Thank you for bringing this to our attention.

Can I ask that you mail us at *** with all of your contact details as well as ID so that I can fully investigate with the team and revert asap.

Rest assured we will get everything in order for you.

regards

The Virgin Money Team