1 reviews | Active since May 2012
They don't give a F#### about service
Yet again Absa drops the ball. I am not even a customer for a month and I regret closing my Fnb account to move to Absa. <br> <br> A week upon opening my account in May I posted a complaint on Hellopeter about this new product I got and I don't know how It works. It was arranged to meet Jabulani Hlubi to assist and explain the product to me. That was done. <br> On the 25th May 2015 I emailed Jabulani Hlubi to assist me with some queries on my account as I was not able to pick up a linked account at the Atm To date I am awaiting some form of response for him. Bearing in mind that he is the branch manager of Absa Brixton. <br> <br> I been liasing with Rashaad Reep from [Email Removed] who is clueless as to what he is doing. He tells me if I want to complain about the branch I need to send it to [Email Removed] and when I do he replies to the mail sent to actionline and seems to forgotten what he has asked me to do. <br> <br> I am appalled and really disgusted and the ********** and appalling service I receive. I can't wait to close this account with this pathetic bank and move back to Fnb
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
