They don't care about their customers
<p>I have been patient but seems like Absa just doens't care about their customers. I reported a ***** case on my account more than two weeks ago and I was told that someone will phone me to discuss my ***** case. The phoned me the next day, stated the ***** was on my online banking and that they will create a new case at their online banking department and that someone will contact me. I AM STILL WAITING TO BE CONTACTED!! I treatend to go to the go to social media if I don't get a response and guess what, I got an sms stating they will phone me. That was on the 3rd of March. I explained to the lady that I initailly opened my ***** case with that this was my deposit for a new place to stay but I guess Absa just doesn't care. As long as they get their outragous banking fees they don't give a **** about the rest. I dare you Absa, prove me wrong.</p>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
