There is no use having a will more especially with ABSA

<p>My aunty had a will with absa, and unfortunately she passed away in June 2016, then only to find out that I am the beneficiary....so I went to ABSA Nigel to ask what are the steps to follow regarding the will. They gave me a Number of a lady by the Name of Alet Engelbrecht saying she is in Vereeniging. I phoned Alet, and told me if the value of the deceased 's assets is less than R250 000, there is no need for me to go to her, i can just go to the nearet absa branch and submitt my documents there.</p> <p> </p> <p>I went to Absa Nigel, submitted everything there, that was on the 27 July 2016, and ever since then there was no responce no nothing until i decided to call the contact centre again, they told me, their wills are being admisistred by some compay in Pretoria, their number is ********** . I have been calling the number for the past 3 weeks, and speaking to a lady by the name of Kim, who always promises me that somebody will get back to me...I made a call again yesterday and again Kim promised that somebody will get back to me, and she apologised, i think it was just to get me off her back but until now, no phone call no nothing. .I just wanna know what is the progress with that will, what is it that I must do, but it seems it is difficult for the administrators to do just help me....</p> <p> </p> <p>I am so dissapointed with ABSA.....</p>