Their charges are absurd, no one is willing to explain what they are for

Poor service + teller attitude not what i expected really, i am disappointed, a mere request to have the teller cancell my checque acc at absa on time, i was sent back that there is R45 that i swiped from the garage that hadnt gone through from their side, only to recieve a message that my account is overdrawn, with the very charges i have not been happy with for sometime.. Now they are playing cat n mouse with me.someone look into absa, somithing is terribly wrong there..