CM
Cornelia M
1 reviews | Active since Feb 2019
19 Nov 2024, 08:34
Theft on my Chq Account
An Uber Eats was ordered on my Cheque Account, which I did not make.
I live overseas, and I don't know who made these purchases on my card.
It takes me forever to get information from ABSA - someone is *****ing on my card - I don't live in South Africa.
I need ABSA to trace who is *****ing on my card. Help!
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Absa's replyOfficial
19 Nov 2024, 12:59Dear Cornelia Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***7. Kind regards,Group Customer CareVanessa Crowe
Absa's reply19 Nov 2024, 12:59
Official
Dear Cornelia Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***7. Kind regards,Group Customer CareVanessa Crowe