AK
Andries K
1 reviews | Active since Jan 2016
13 Jan 2016, 14:03
Theft of R2600
Complaint: I am currently in the Republic of Congo, I Withdrew cash for my travels at the airport in Brazaville, firstly an amount of 70 000 Congolese Francs (Approximately R1250) and again 210 000 Congolese Francs, (Approximately R3700). Later on, on my bank statement, these withdrawals appeared as R1875 and R5788 respectively. I know absa charges a 2.5% commision fee but this is much more than 2.5%. I have been cheated out of R2600. This is theft and i will open such a case if this problem is not resolved.
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Replies (1)Absa's replyOfficial
14 Jan 2016, 10:53Hello Vocifer,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Absa's reply14 Jan 2016, 10:53
Official
Hello Vocifer,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
