NM
Naeema M

1 reviews | Active since Jun 2019

26 Jun 2019, 10:16

Theft from my account

Already 10 years and to date i am unsble to resolve nor get access to my cash at Absa. Aa there are to many stories as the staff at Absa in Laudium that is Nabeela is limited in assisting the clients as she lackd the expertise and requires advance training.She was unable to find the funds. After being called by Mr Prebash have attempted to call him back as he has not left his number. This is ridicilous they are very ineffective and ineffecient in assisting clients appropriately. I need this cash i have invested in absa. As the account has been dormant yet to date my time and effort is wasted. Upin visiting you at the branch i am deceived you cannot find the money or cannot pay me. Stop taking the mick and face the repercussions.

0
Replies (2)
Absa
Absa's reply26 Jun 2019, 12:22
Official
Dear Customer  
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
  
Regards
  
Pravesh Bejay
Specialist Case Manager
Customer Value Management 
NM
Naeema M's update01 Jul 2019, 14:03
Reviewer Update
Not yet resolved. No one has an idea. Being kicked from pillar to post. Have unabridged birth certificate no response to date. No person by the name of Bongani who called us on Friday only spoke to Farhana. Prejay sats any branch yet branch lacks the training and experience. Thanks for your ineffevtive, ineffectient and continued inconvenience.