THE WORST SERVICE AT ABSA BUSINESS ACCOUNT

ABSA THE WORST SERVICE EVER

Early April 2023 I opened a Business account online It took 2 weeks for them to action I went to Absa Woodmead 25 April 2023 My account was not actioned nor attended to I was assigned a virtual agent Mzolisi Mqetho to assist me We completed the application on the phone and he sent me documents to sign then I waited 30 April he calls me and lets me know my business account was declined because they do not understand the nature of my business. Well that was a schock how many companies use absa business accounts and they dealing with selling houses??????

I called to enquiry why was the account declined, the lady said it was with auditors and it looks okay from her side, she even gave me the Bankers details who was assigned to assist me.. Palesa malefane The worst banker and I do not whish anyone to be given such ****ndus service by a proffesional who will happen to play a major role in your banking with a bank

BELOW COMMUNICATION WITH PALESA THE SO CALLED BANKER

[7:52 am, 05/05/2023] V3ronicaN: Good morning Palesa

Hope you are good

Its Veronica here

Absa has assigned you to assist me with my business banking and opening a bank trust account. I tried to call you with no luck today regarding that.

Can you contact me when you are free to talk so we can arrange.

Thank you

[9:22 am, 05/05/2023] Palesa Malefane Banker Absa: Good day I am out of office today and Monday Please call me on Tuesday

[9:45 am, 05/05/2023] V3ronicaN: Good day Palesa

Will do

Thank you

[9:15 am, 09/05/2023] V3ronicaN: Good morning Palesa

Hope you are good

It's Veronica here

I tried to call you today with no luck.

Thank you

[9:28 am, 09/05/2023] Palesa Malefane Banker Absa: Good day I am . Sorry I missed your call When will you I be able to send me clear signed forms [9:29 am, 09/05/2023] V3ronicaN: Hi

Im lost which form are you referring to? [9:30 am, 09/05/2023] V3ronicaN: Can I give you a call Palesa? 🙏 [9:31 am, 09/05/2023] Palesa Malefane Banker Absa: Sure [9:31 am, 09/05/2023] V3ronicaN: I'm using a 087 it's my work number [9:35 am, 09/05/2023] V3ronicaN: ******* PTY LTYour ABSA card is ready for collection at SANDTON CITY BRANCH ,***. Please bring your ID when collecting your card.

08 May 2023 Absa sents me the below SMS

****** PTY LTYour ABSA card is ready for collection at SANDTON CITY BRANCH ,***. Please bring your ID when collecting your card.

Palesa Malefane has since promised toget back tome from the 9th May till to date and they say she is a banker what a joke. She was mistaking me with someone else talking about documents that I have sent and I did not, she was distructed and not knowing what she was talking about. I had to explain myself to her so we can be on the same page and then she dismissed me by saying send me your company registration let me come back to you. Till today no response no message no phone call no email

THE WORST SERVICE ANYONE CAN RECEIVE I WILL BE CLOSING ALL MY ACCOUNTS WITH ABSA THEY DO NOT TAKE PRIDE IN WHAT THEY DO THE SERVICE IS BELOW STANDARD AND I WISH PEOPLE WILL KNOW HOW TERRIBLE THEY ARE AT GIVING THEIR CUSTOMERS WHAT THEY NEED.