The worst service

I open a business account in September. Been back and forth trying to get the bank card. Got registered for online banking but could not access my funds via online banking as they said I had a sim swap this year, which is a lie. Call center gave me misleading information and did not order my card. So basically I paid bank charges for 3 for nothing. The banker tried to help but I feel there is a breakdown of communication as the information I was given by customer center, the banker and different branches in Nelspruit was never the same. I closed the business account as I have been using my personal account. I couldn't use the business account as I could not access it. Today I closed the account and took my money. The only thing they care about is getting their bank charges.