1 reviews | Active since Sept 2017
The worst service!
I've moved to Portugal temporarily and have to transact on my account regularly. However, this has not been easy because every time I call the call center for assistance I have to hold for 10 to 20 minutes at a time. They obviously don't care enough for their international clients to ensure that you're able to reach them when you urgently need to. I'm changing banks when I get back to South Africa. This is the WORST service!
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Also please tell us what you would like to be assisted with
Also please tell us what you would like to be assisted with