DB
Danniel B

1 reviews | Active since Nov 2013

06 Jun 2023, 14:25

The worst place to bank

I am absolutely disgusted with this place, I made a cash deposit and they charged me R1400 on my own money I deposited, not a word was said that this could happen, they are very eager to take my money, and when it's go time, they play the victim, despite the fact that I pay a monthly cheque account fee , they won't even try to sort the matter, they simply say that it's fees, I cannot for the life of me imagine the actual audacity of this place doing that, after going talking to them over the phone and going into a branch, they still won't help me, I sat in the branch for 3 hours to no avail.

I am appalled and disgusted, I truly hope they realize the damage they are doing to families by *****ing money like this, this is upright theft, no two ways about it, Absa is a bunch of ****ing ****s!!!!

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Replies (1)
Absa
Absa's reply06 Jun 2023, 14:29
Official
Dear Danniel Basson

Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***9  Kind regards,Group Customer CareRezona Louw