The Worst Most Shocking Experience Ever!!!!!

<p>Lets start at the very beginning on how bad Absa bank, the so called personal bankers and the business credit card divison are. On the 11th of October 2016 I sent in a credit card application to a person called Simon Pheto who works at the Absa Branch in Menlyn .Firstly it took them wait for it 16 days to approve the credit card and only after about 10 emails to Simon Pheto every single day to find out what was going on aswell as various phone calls. Great so now I have the approval, so I start to enquire as to when I will be getting my card, everytime i call him he has a differnt excuse the favourite one being that the Credit Card divison are busy printing the card, if you send him ane email he doesnt respond, if you call him he doesnt respond. So after basically a month of getting nowhere I send an email to the so called Absa Action Line where they promise on email to have your complaint sorted out in three days. I sent in the complaint on Monday 2nd December. They seem to follow Simon Phetos example of not coming back to you or not responding to emails. Everytime I call them I get the runaround. I mean how difficult can it be to track a credit card application right??? So I phone the Businees Credit Card division of Absa and no surprises they dont have any application on record!!!! So Im now only left with one more choice, Im taking Absa to the banking obudsman.</p>