The worst internet banking system in the entire world

From hero to zero. ABSA Internet Banking no longer works and their advice is "Get a smart phone". Internet banking on my laptop did not work with my "not so smart" phone so I bought a phone with "buttons". Now that does not work unless I restart it before I log on. The ABSA internet banking no longer works. 2 hours to load a beneficiary with 2 calls to the beneficiary, 3 calls to Nedbank and 2 calls to ABSA to get the required information to load the beneficiary. ABSA told me to load the beneficiary with a cheque account and this worked. The beneficiary and Nedbank KNOW it is a savings account but I must waste 2 hours for ABSA to tell me that to add the beneficiary as a cheque account. If I need to draw cash to pay every bill, I will be am better off moving to a bank who can provide safe and secure Internet Banking without all the problems. ABSA service and staff are good . Their Internet Banking system defies belief!