The Worst experience of my life with ABSA Bank

Worst mistake of my life switching over to Absa Bank. Opened a Premium account with them after issuing all the correct and relevant details, somehow someone captured information incorrectly, boy did i suffer the consequences, i wasn't able to access my OWN funds in y OWN account, which is i still can't. My card was declined in restaurants because the card was invalid. So much for me and my spouse trying to bank with Absa and have a spouse benefit, home loan all in the name of ABSA, now i cant get money out of this account i have ****en bills to pay , please all i want is to close this account and get my money. I dont want tour apology all i want is my money i will go bank and open a home loan elsewhere were i can be helped. all my accounts are actually bouncing back every single one. after calling the call centers 5x , i have to wait for management to verify my documents which will take 24hrs because i d rather have no more money for another 72 hours, or lets not forget that i need to pay bills, thanks ABSA no really thank you for the great switching over experience of my life, can i just move back to my FNB i never had this nonsense.