1 reviews | Active since Jan 2017

25 Jan 2017, 08:45

THE WORST CUSTOMER SERVICE EVER!!!!!!

<p>THULANI!!!!! Absa credit card this so called "team leader" is one of the rudest peron i have ever had to deal with in my life....He makes false accustations of me swearing at him when i explained my situation to be "***". I then proceeded to request to speak to his superior as i was getting annoyed with him and he proceeded to tell me no on 2 occasions when i phoned and both times he put the phone down on me. I have had my account for as long as i can remember and i assure you i will be closing my account becaue of this. I will inform all my friends, family and anyone i meet not to use your services....ABSOLUTELY SHOCKING</p>

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Replies (1)
Absa
Absa's reply25 Jan 2017, 13:00
Official

Dear Customer

Thank you for bringing this matter to our attention.

Please provide me with your account or ID number to enable me to log a formal complaint for you, this can be sent through via private message

Kind regards

Claudette