The worst bank to get assistnce and service from

Contacting the bond department to find out about my refund after changing my bond from Absa to another institution is now officially worse than trying to contact a dead person. They are absolutly pathetic. Even trying to go through the complaints process is pathetic. I can with confidence recommend that you will get better service from almost any other bank. they are specialists at the hold function. From the best bank a few years ago, they have moved to being the worst.