FV
Frans V

1 reviews | Active since Aug 2022

01 Feb 2023, 09:42

The worst bank services in history

To whom it may concern This is really bad service from Absa, and guess, nobody cares Trying to get held of Vaughan Lee @ *** today,,2023 /02 /01 is useless and a nightmare Holding the line again for halve an hour and then Absa drop the phone not once but a ongoing thing, because nobody cares I don't think this is in accordance Absa's code and practice I am really getting fed up with Absa's no care artitute All I want is to get the so called Digicall institution appointed by ABSA, to send somdody to clean my filthy carpets as stated in my valid claim to Absa This is un human and for health reasons How long must we wait for any response to a valid claim, must somebody first need medical attention or do Absa only need the monthly fees Absa you are disgusting and with no service, always looking for ways to do nothing I can assure u I count many times to 10 if you know what I mean

0
Replies (1)
Absa
Absa's reply01 Feb 2023, 11:02
Official
Dear Frans Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***0. RegardsPravesh BejayAbsa Bank Group Customer Care