PW
Pieter W
1 reviews | Active since Oct 2020
13 Oct 2020, 12:27
The worst bank in SA
The worst bank in SA will be Absa Heidelberg mall, i visit absa to link my credit card to my portfolio. However, this will not be my first visit, i have been here before. The que for enquiries is always endless long, you always have some one at absa sick or on lunch, an apologie that absa use to justify their incompetence. I will not give detail, i just want people to know , you will wait and wait, and give them a second, third and fourth try, but it will not change.
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Replies (1)Absa's replyOfficial
13 Oct 2020, 14:50Dear Pieter Westhuizen
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***5. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours .
Kind regards,
Daphne Le Grange
Group Customer Care
Absa's reply13 Oct 2020, 14:50
Official
Dear Pieter Westhuizen
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***5. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours .
Kind regards,
Daphne Le Grange
Group Customer Care
