RR
Ray R

1 reviews | Active since May 2018

27 Sept 2023, 06:20

The worst bank in history. Avoid!

What's so funny is that you lost me as a customer due to a retentions agent. What a joke. I want my account closed. Vanessa left me in the lurch after I requested this. Please do your jobs properly. I want my closure letter emailed to me . And stop sending me notifications about an account I dont have. You have costed me alot these past few months due to not having a bank account , I told you initially I'm closing this account and switching to another bank and your dumb so called retentions agent made me believe she can help me but I must stay at absa. I've not had a bank account since may due to all of your incompetence even those in higher positions hence cannot be paid. I actually feel like suing you for all this distress and loss of income and will be seeking assistance legally for not being able to receive any income because of this .

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Replies (1)
Absa
Absa's reply27 Sept 2023, 12:32
Official
 Dear Ray Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I do note that I assisted you with the previous case C-***6. The new reference number for your complaint is C-***3 and I will be in contact with you shortly.  Kind regards, Vanessa Crowe Group Customer Care