TL
Tumisho L

1 reviews | Active since Oct 2016

07 Oct 2016, 09:22

The worst bank ever!

<p>I've started banking with Absa in May and I've already had it! First when opening my cheque account I was given a card that is typically your savings card though it was activated as a Golden cheque card. Secondly I can do any online purchases, I've lodged a complaint about this at Faerie Glen branch and I was given a Golden cheque card of which was engraved and still nada! For the past 24 hours and has been taking me from one department to another without any progress to later tell me that they can not help me! Why can't Absa be like other banks? Other banks are well organised and give great service! This is one shifty bank</p>

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Replies (2)
Absa
Absa's reply07 Oct 2016, 11:05
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

TL
Tumisho L's update09 Oct 2016, 16:56
Reviewer Update

2 days later and the issue is still not resolved!! Why am I not surprised? Absa's customer service is disgusting