GS
Gomolemo S

1 reviews | Active since Apr 2019

14 Mar 2023, 07:37

The worst bank ever

Very quick to put a negative listing for Arrears when it’s their fault to debit on the incorrect date? I’ve paid the account up to date and they haven’t updated the bureaus I’m left with stupid negative listing soooo annoyed, the agent said it would take 7 days and still nothing has been done!

0
Replies (2)
Absa
Absa's reply14 Mar 2023, 08:28
Official
Dear Gomolemo Seabi

Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***6 Kind regards,Group Customer Care
Basani Hungwane
GS
Gomolemo S's update14 Mar 2023, 08:35
Reviewer Update
Thanks