EL
Ettienne L
1 reviews | Active since Aug 2022
02 Aug 2022, 07:36
The Vape Shop
I'm not happy with the service from Absa at all. I don't know why I get charge double every month with my bank fees I even get charge card fees AND MY CARD AD NEVER BEEN ACTIVATED!!!! I have NO control over my money you are Gona be the cause of my business closing down!!! Absa is honestly the worst bank I've ever dealt with!!! I'm done with Absa from today come fetch your speed point I will make sure people know no to sure Absa in the feature!!! I've take screenshots on my app I'm Gona post it everywhere and show people how they getting **********
Helpful (0)
Replies (5)0
Replies (5)
Absa's replyOfficial
02 Aug 2022, 12:02Dear Ettienne Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards,Vanessa CroweGroup Customer Care
Best regards,
Absa's reply02 Aug 2022, 12:02
Official
Dear Ettienne Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards,Vanessa CroweGroup Customer Care
Best regards,
EL
Ettienne L's updateReviewer Update
26 Aug 2022, 08:39I honestly don't know why I have a business bank if I never get a response on email!!! Since my last issue that has still not been resolved I will be canceling my service today!!! I'm on the verge of losing my business and absa has really not been there for me at all!!!
EL
Ettienne L's update26 Aug 2022, 08:39
Reviewer Update
I honestly don't know why I have a business bank if I never get a response on email!!! Since my last issue that has still not been resolved I will be canceling my service today!!! I'm on the verge of losing my business and absa has really not been there for me at all!!!
Absa's replyOfficial
26 Aug 2022, 12:46 Dear Ettienne Thank you for taking my call. Rama will be contacting you again today to discuss your concern further. I will call you by end of the day to ensure that you have been contacted.
Trust you fund the above in order
Kind regards,Vanessa CroweGroup Customer Care
Trust you fund the above in order
Kind regards,Vanessa CroweGroup Customer Care
Best regards,
Absa's reply26 Aug 2022, 12:46
Official
Dear Ettienne Thank you for taking my call. Rama will be contacting you again today to discuss your concern further. I will call you by end of the day to ensure that you have been contacted.
Trust you fund the above in order
Kind regards,Vanessa CroweGroup Customer Care
Trust you fund the above in order
Kind regards,Vanessa CroweGroup Customer Care
Best regards,
EL
Ettienne L's updateReviewer Update
10 Sept 2022, 11:51More than a week later and not one call or email since our last conversation. I would have never thought absa treats there clients like this!!! I'm done now. I will no longer be using your services!
EL
Ettienne L's update10 Sept 2022, 11:51
Reviewer Update
More than a week later and not one call or email since our last conversation. I would have never thought absa treats there clients like this!!! I'm done now. I will no longer be using your services!
Absa's replyOfficial
12 Sept 2022, 08:01 Dear Ettienne I will escalate this concern as per case # received C-***9.
Trust you fund the above in order
Kind regards,Vanessa CroweGroup Customer Care
Trust you fund the above in order
Kind regards,Vanessa CroweGroup Customer Care
Best regards,
Absa's reply12 Sept 2022, 08:01
Official
Dear Ettienne I will escalate this concern as per case # received C-***9.
Trust you fund the above in order
Kind regards,Vanessa CroweGroup Customer Care
Trust you fund the above in order
Kind regards,Vanessa CroweGroup Customer Care
Best regards,