Had to pay almost a R1000 banking fees for an account I closed before 2015.
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Absa's replyOfficial
20 Jan 2021, 10:41
Dear Elmarien,
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
Regards Pravesh Bejay
Best regards,
Absa's reply20 Jan 2021, 10:41
Official
Dear Elmarien,
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
Regards Pravesh Bejay
Best regards,
eR
elmarien R's updateReviewer Update
22 Jan 2021, 13:22
Thank you for doing your job Pravesh, still upset though as ABSA does not see clients as people, but understandable as business is business and one client does not make a difference. FYI: ABSA should train their employees properly.
eR
elmarien R's update22 Jan 2021, 13:22
Reviewer Update
Thank you for doing your job Pravesh, still upset though as ABSA does not see clients as people, but understandable as business is business and one client does not make a difference. FYI: ABSA should train their employees properly.