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nthabiseng S

1 reviews | Active since Jun 2013

19 Oct 2016, 14:08

The teller refused money coz it wasn't my account

<p>I went to the bank to pay my husband's account with absa and I didn't have an account number like I always don't but had his ID number and the lady with so much arrogance said she won't accept the money and turned me back,,what's even worse is I have paid the account several times at that same branch with his ID number...I was angry because she treated me like some retard</p>

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Replies (1)
Absa
Absa's reply20 Oct 2016, 11:29
Official

Dear Nthabiseng

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd